The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Are there any hidden costs?No. What you see is what you pay. Domain registration is not included in the price of... Views: 515 |
Can I see my site before the dns resolves?Yes, once your account is setup, you will receive an email with details on how to start setting... Views: 271 |
Can you help me move?If you need help moving your current site over to us, let us know, and we can aid in the transfer... Views: 204 |
Do you offer design services?We do not offer design services, however, we have teamed up with the great people at TEO... Views: 166 |
Do you sell domain names as well?Yes, we have some competative pricing on top level domain names. Though we do sell domain... Views: 286 |
How can I access my website's control panel (cPanel)?Accessing your cPanel can be done a few different ways. The easiest way is to use your own... Views: 497 |
How do I access WebMail?Accessing your WebMail account can be done a few different ways. The easiest way is to use your... Views: 477 |
How long am I locked in for to get the listed prices?The term of all of our contracts is monthly. You are not locked in for a certain amount of... Views: 195 |
How often do you do backups?We do weekly backups of our clients sites, however, we encourage our clients to create and... Views: 494 |
I can't send mail from my desktop!Most ISP's block port 25 from sending email, unless you use thier servers. If you are... Views: 212 |
What control panel do you use?We use the robust and user friendly cPanel control panel. We also have the Fantastico... Views: 277 |
What if I still have questions?If you still have questions regarding our hosting services, please drop us a line using our... Views: 274 |
What payment methods do you accept?We accept, and prefer, PayPal payments. If you do not have a PayPal account, you can still... Views: 166 |