Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Are there any hidden costs?
No. What you see is what you pay. Domain registration is not included in the price of...
Views: 720

Can I see my site before the dns resolves?
Yes, once your account is setup, you will receive an email with details on how to start setting...
Views: 425

Can you help me move?
If you need help moving your current site over to us, let us know, and we can aid in the transfer...
Views: 328

Do you offer design services?
We do not offer design services, however, we have teamed up with the great people at TEO...
Views: 286

Do you sell domain names as well?
Yes, we have some competative pricing on top level domain names. Though we do sell domain...
Views: 420

How can I access my website's control panel (cPanel)?
Accessing your cPanel can be done a few different ways. The easiest way is to use your own...
Views: 805

How do I access WebMail?
Accessing your WebMail account can be done a few different ways. The easiest way is to use your...
Views: 727

How long am I locked in for to get the listed prices?
The term of all of our contracts is monthly. You are not locked in for a certain amount of...
Views: 371

How often do you do backups?
We do weekly backups of our clients sites, however, we encourage our clients to create and...
Views: 714

I can't send mail from my desktop!
Most ISP's block port 25 from sending email, unless you use thier servers. If you are...
Views: 438

What control panel do you use?
We use the robust and user friendly cPanel control panel. We also have the Fantastico...
Views: 399

What if I still have questions?
If you still have questions regarding our hosting services, please drop us a line using our...
Views: 395

What payment methods do you accept?
We accept, and prefer, PayPal payments. If you do not have a PayPal account, you can still...
Views: 273